Top Time Wasters

At ASA's conference, on 18th April 2008, 18 delegates made 31 nominations for Top Time Waster.
 
In order the "winners" were:

First place - Legal Service Commission (14)

• the new reporting requirements which take 4 to 5 times as long as before and errors are returned months later with a request to amend within 48 hours
• being asked for the same information several times
• the new LSC extension forms - for upper cost limits and immigration
• codes: end/matter codes and the immigration codes
• chaning things all the time!

Second place - local authorities (6)

• four nominations referred to homeless persons units who are impossible to contact and where advice agencies have to "pursue a clearly priority homeless case ... the local authority often knows their duty but will avoid acceptance - blatantly in some cases - until we get involved"
• in a tender for advice services, one local authority had asked about sustainable timber management policies!

 

Also nominated ...

Department of Work & Pensions (2), advice agencies (2), Home Office (2), utility companies (2), Asylum and Immigration Tribunal (1), Employment Tribunal (1) and the "different monitoring requirements of funders" (1).
 
Are there any other time wasters you want to share with us? Let us know at CLS Support