Course 4 outline - Maximise Claimable Work

SRA CPD Intermediate/Advanced level (4.5 CPD hours)
 
Do you know exactly what you can charge to file and what you can’t, including disbursements? Are you getting the most out of your exceptional cases and the fixed fee margin? Do your profit costs actually reflect work done?
 

This NEW course provides you with everything you need to know about what you can legitimately charge to file and how to evidence it at the Controlled Work level of service. It provides the up-to-date position and supercedes all materials we have produced previously on this topic. It also utilises real feedback and actual material from costs assessed cases.

 
By the end of this course you will be able to:

• Understand all the relevant rules relating to what you can and cannot charge to file at the Controlled Work level of service
• Distinguish and apply the rules relating to the different activity headers appropriately eg preparation, attendance, letters and attendance at Court
• Be aware of how the rules on chargeable work may be affected by other Civil Contract rules
• Be clear which disbursements may be incurred on behalf of the funded client and which should not
• Know when it’s worth appealing a negative assessment decision on an exceptional case and how to do it

 
This course is aimed at everyone performing casework at the Controlled Work level of service, with the general principles also being applicable to those performing Licensed Work. It is essential for newer caseworkers and will be a useful refresher for more experienced staff. It will give you a solid working knowledge of the rules relating to chargeable work and enable you to properly reflect the costs of that work. This course will also assist organisations that are thinking about issues such as capacity and performance.
 

Designed and written by Patrick Torsney