2.Main Content
Library
All ASA documents published on this site
Most of these documents are published in PDF format
A B C D E F G H I J K L M N O P Q R S T U
W X Y Z
A
A Practical Guide to ADR (May 2005)
A Practical Guide to Peer Review (November 2004)
A Practical Guide to Outcomes for Advice (November 2005)
Additional Requirements and Definitions to the Specialist Quality Mark for Telephone Services - ASA's response to the Legal Services Commission's consultation paper (January 2004)
ADR Policy Consultation Paper (June 2003)
ASA Training Advising on ADR - an introduction to the key issues (March 2004)
ADR Update No. 25 (September 2008)
ADR Update no. 24 (May 2008)
ADR Update No. 23 (January 2008)
ADR Update no. 22 (September 2007)
ADR Update no. 21 (May 2007)
ADR Update no. 20 (January 2007)
ADR Update no. 19 (September 2006)
ADR Update No.18 (May 2006)
ADR Update No. 17 (January 2006)
ADR Update no. 16 (September 2005)
ADR Update no.15 (May 2005)
ADR Update no.14 (February 2005)
ADR Update no. 13 (October 2004)
ADR Update no 12 (June 2004)
ADR Update no 11 (February 2004)
ADR Update No 10 (October 2003)
ADR Update No 9 (June 2003)
ADR Update No 8 (March 2003)
ADR Update No 7 (December 2002)
ADR Update No 6 (July 2002)
ADR Update No 5 (April 2002)
ADR Update No 4 (January 2002)
Advicenow guides: helping advisers and advice service users - an evaluation of advicenow's internet-based information guides (May 2006)
Advicenow guides Executive summary(May 2006)
All aboard the ADR bandwagon (September 2004)
Alternative Dispute Resolution - ASA's response to the Lord Chancellor's Department's consultation paper (February 2000)
An Anatomy of Access - a Brief Summary (May 2004)
The Asylum and Immigration Tribunal: Amendments to the Legal Services Commission General Civil Contract - ASA response (February 2005)
Asylum and Immigration Tribunal: The Legal Aid Arrangements for Onward Appeals - ASA's response to the Department of Constitutional Affairs consultation paper (December 2004)
ASA Annual Report 2006 (November 2006)
B
Best Value Tendering of Criminal Defence Services - ASA response to the Legal Services Commission Consultation (March 2008)
The Big Lottery consultation (September 2004)
C
Can the court compel unwilling parties to mediate? (May 2004)
Carter, the future of legal aid and the NfP sector - ASA briefing (September 2006)
The case for advice - (August 2006)
Case Lengths, Case Costs and Fixed Fees - ASA policy paper (June 2007)
Case Lengths under NfP Contracts - ASA policy paper
Case Lengths under NfP Contracts Annexe 1 - Welfare Benefits
Case Lengths under NfP Contracts Annexe 2 - Debt
Case Lengths under NfP Contracts Annexe 3 - Housing
Case Lengths under NfP Contracts Annexe 4 - Employment
Case Lengths under NfP Contracts Annexe 5 - Comparisons across the categories (May 2006)
Changes to Eligibility CLS Support Contracting briefing No.3 (January 2002)
Civil Justice since the Woolf reforms - how useful is ADR? (March 2005)
CLACs - are they worth it? - ASA paper (May 2008)
CLSP's: An Introduction - ASA briefing (April 2003)
CLS Strategy - is this really evidence based policy making? - ASA paper (December 2006)
CLS Support Training booking form Aug 2008 (August 2008)
An Evaluation of 2005 Training programme (July 2006)
Community Legal Service - ASA's response to the Lord Chancellor's Department's consultation paper (July 1999)
Community Legal Service Partnerships - an Introduction (April 2003)
Complaints Scheme - ASA's response to the Office of the Immigration Services Commissioner's consultation paper (October 2005)
Content Classification Scheme (CCS) (April 2007)
Constitutional Affairs Committee Legal Aid Inquiry - Written Evidence from The Advice Services Alliance (March 2004)
CRE Legal Strategy - ASA's response to the Commission for Racial Equality's consultation paper (September 2003)
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D
Direct Access to the Bar - ASA's response to the Bar Council's consultation paper (May 2002)
Disbursements - CLS Support Contracting Briefing No 4 (August 2002)
Doing the 'rights' thing - an email debate on mediating in the shadow of the law. (June 2006)
Dramatic drop in civil legal aid eligibility - This article appeared in the September 2008 edition of Legal Action. (September 2008)
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E
Find out how to subscribe to CLS Support briefings
(January 2004)
EU directive on ADR (January 2005)
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F
Fixed fees, equality and diversity - ASA policy paper (July 2007)
FOS review 2008 - ASA response (January 2008)
Future of Publicly Funded Services - ASA's response to the Law Society's consultation paper (June 2003)
The Future of Tribunals - ASA response to the White Paper (November 2004)
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G
General Civil Contracting Review of Contracts - ASA's response to the Legal Services Commission's consultation paper (May 2000)
General Pre-Action Protocol - ASA's response to the Lord Chancellor's Department's consultation paper (January 2002)
Guidance on Drafting Quality Mark Policies (January 2002)
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H
Housing: Proportionate Dispute Resolution - the role of tribunals (October 2007)
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I
Immigration and Asylum Accreditation Scheme - ASA briefing (April 2004)
Impact of Advice (June 2003)
Implementaion of the Carter Review, The Advice Services Alliance's submission to the Constitutional Affairs Committee's inquiry into the implementation of the Carter Review (November 2006)
Independent Peer Review of Legal Advice and Legal Work - ASA's response to the Legal Services Commission's consultation paper (June 2005)
The Independent Review of the Community Legal Service: ASA's response to the DCA's consultation on the recommendations made by Matrix Research and Consultancy (September 2004)
Introduction to the Quality Mark - CLS Support Quality Mark briefing No 1 (April 2002)
Issues facing the advice sector - ASA briefing (June 2006)
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L
Legal Aid: a sustainable future - ASA response (October 2006)
Legal aid: a sustainable future? - ASA's initial response to the proposed changes in legal aid and invites agencies to respond. (August 2006)
Legal Aid Reform: what is supposed to happen when - ASA sets out the proposed dates of vital changes to the legal aid scheme. (February 2007)
Lord Carter of Cole's review of legal aid procurement: ASA's submission (November 2005)
LSC Guidance for Outreach Services (September 2003)
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M
Making Legal Rights a Reality - ASA's response to the Legal Services Commission's consultation paper (October 2005)
Managing Legal Aid Cases in Partnership - Delivery Transformation - ASA response (August 2008)
Measuring the outcomes of employment advice - Initial findings from the Islington Law Centre pilot (February 2008)
Mediation Provision in the Advice Sector - ASA survey conducted March - July 2002 (January 2002)
Mediation Quality Mark Standard - ASA's response to the Legal Services Commission's consultation paper (October 2001)
Modernising the Civil Courts - ASA's response to the Court Service's consultation paper (April 2001)
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N
A New Focus for Civil Legal Aid: ASA'sresponse to the Legal Services Commission's consultation paper (October 2004)
New General Civil Contract (NfP) from 1st April 2003 - ASA's response to the Legal Services Commission's consultation paper (December 2002)
New Training Framework for Solicitors - ASA's response to the Law Society's second consultation paper (December 2003)
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O
OISC Guidance on competence - ASA's response to the Office of the Immigration Service Commissioner's consultation (December 2004)
OISC Level 1 - What you can and can't do (August 2005)
On the Right Track? - Debating the Future of the CLS (December 2003)
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P
Partnerships and the CLS, full report, part a (July 2002)
Partnerships and the CLS, full report, part b
Partnerships and the CLS: a Summary (December 2002)
Partnership Innovation Budget - ASA's response to the Legal Services Commission's consultation paper (July 2002)
Peer Review in Legal and Advice Services - ASA report (November 2003)
Peer Review seminar notes (May 2004)
People Management - Sample Procedures, part a - CLS Support Quality Mark briefing No 6 (November 2002)
People Management - Sample Procedures, part b
Preparing for fixed fees - ASA update notes to the February meeting of the
CAAN (8th March 2007)
Proposed Changes to Publicly Funded Immigration and Asylum Work - ASA's response to the Government's Proposals (August 2003)
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Q
Quality and Access - a brief summary (July 2004)
Quality Mark Standard for Websites - ASA response
(November 2004)
Quality Relationships Delivering Quality Outcomes: The Preferred Supplier Scheme - ASA response (June 2006)
Quality - where to now? (June 2002)
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R
Reform of the Public Sector Services Ombudsmen in England - ASA response (November 2005)
Reforming the Civil Advice and Assistance Scheme - ASA's response to the Legal Aid Board's consultation paper (May 1998)
Regulating Immigration Advice - ASA briefing (March 2001)
Regulating Immigration Advice - the OISC scheme explained - ASA briefing (September 2004)
Resolving disputes in the workplace - ASA response (June 2007)
Review of the Regulatory Framework for Legal Service in England & Wales
ASA's response to Sir David Clementi's consultation paper (June 2004)
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S
Small claims - big questions - LAG article (March 2007)
The SOOPER scores and their relevance to NfP agencies - ASA briefing (November 2005)
Specialist Quality Mark Standard - ASA's response to the Legal Services Commission's consultation paper (September 2001)
Specialist Support Quality Mark Standard - ASA's response to the Legal Services Commission's consultation paper (March 2004)
Specification for the Unified Contract - ASA response (May 2007)
Strengthening Partnerships: Next Steps for Compact - ASA response (July 2005)
Summary of Mediation Provision in the Advice Sector (January 2003)
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T
A Tailored Fixed Fee Scheme for Civil (Non Immigration) Controlled Work - ASA's response to the Legal Services Commission's consultation paper (October 2004)
Towards a National Strategy for Public Legal Education - A discussion paper (September 2004)
Towards Effective Enforcement - ASA's response to the Lord Chancellor's Department's Green Paper (October 2001)
2008 CLS Support course outlines & booking form (June 2008)
Tribunals for Users - ASA's response to the Lord Chancellor's Department's consultation paper (November 2001)
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U
The Unified Contract - ASA's response to the Legal Services Commission's consultation paper (December 2006)
The Use and Value of Oral Hearings in the Administrative Justice System - ASA's response to the Council on Tribunal's consultation paper (September 2005)
The Use of Experts - ASA's response to the
LSC's consultaion paper
(February 2005)
W
What are they Good for? - Advice Agencies' Experience of Community Legal Service Partnerships
(March 2004)
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